State Farm® Insurance Agent Ellis Wester

"Ashley N Roberts was an amazing agent! Amazing energy and also help gave me a great understanding about understanding the whole insurance dynamic with her fluent break down! Not only I got quoted for an amazing price difference, but I had a great swift experience!"

"I had a great experience from start to finish. Ashley Roberts was friendly, professional, and made everything easy. She answered all my questions, kept me updated, and delivered exactly what was promised. I’m really happy with the service and would definitely recommend this State Farm Agency to anyone looking for quality work."

"Ashley Roberts is the one to work with! She is the reason for the 5 stars. Very knowledgeable and patient. Thanks Ashley for making my experience easy!"

"After being a long time customer of E. Wester State Farm agency my Mom and I was pleased to meet Jeremy Brown in person today. Jeremy has personally assisted my family and me with car insurance matters many times over the phone. He always displays an attitude of professionalism and genuine concern for his customers. Hats off to Jeremy!!"

"I had an outstanding experience working with Celso at Ellis Wester State Farm. From the very beginning, Celso was professional, knowledgeable, patient, and genuinely cared about helping me find the right insurance coverage for my needs. He took the time to explain all of my options, answered every question thoroughly, and made the entire process simple and stress-free.

Excellent customer service is hard to find these days, but Celso exceeded my expectations. I never felt pressured, and I appreciated his honesty, responsiveness, and attention to detail. If you’re looking for an insurance agent who truly puts customers first, I highly recommend Celso and the team at Ellis Wester State Farm. Thank you for making my experience such a positive one!

KT Whatley-Lee"

"Thanks Jeremy for the awesome service. You made it very easy for us to change our auto insurance to a better premium price today! We appreciate it - Marietta GA"

"Every interaction with the professionals in this office has been great! This team has don’t a. Great job meeting my insurance needs. However, I want to take a minute to highlight one truly outstanding employee, Ashley. Ashley’s professionalism, thoroughness and exceptional follow-up skills makes her standout even among the other great employees. She never gets tired of my never-ending calls. She’s patient, kind and always, has a great attitude! She is simply The Best!"

"The service that I received from Ashely today was above and beyond."

"Ashley Roberts provided excellent customer service. She was knowledgeable, efficient and made the process quick and easy. She explained everything clearly and handled my request without any issues. I highly recommend working with her."

"I have been a State Farm, customer for over 50+ years. Nonetheless, I’ve never been involved in a serious automobile accident where the vehicle was a total loss, my agent Ellis Wester along with his assistances Jermey and Ashley really express their empathy towards this unfortunate accident. Every time I call the office, I always get such a pleasure in speaking with them on whatever my concerns may be. I wanted to give this team a shout out for job WELL DONE. I guess this is one of the reasons I have been connected to them for decades they make you feel like family! So today I added an additional vehicle to my policy and Ashley made this process a breeze in minutes I receive my new insurance card heads off to you, Ashley for expediting what I needed it so swiftly. I love your disposition so pleasing!"

"I would like to thank Ellis Wester and his friendly staff for providing great service. A special thanks to Ashley going above and beyond to assist with a claim promptly responding to emails, texts, calls and listening to my vent sessions. She's been instrumental in making sure the outcome was favorable. THANKS ASHLEY!!"

"Working with this Ashley was an absolute breeze. She understood exactly what I needed and put my policies together quick, fast, and easy. Her responsiveness was impressive, and she was consistently courteous and professional throughout the entire process. Exceptional customer service from start to finish — highly recommend!"

"Professional, patient, accommodating & compassionate toward an individual's needs, in structuring a specific policy; overall extremely pleased. Ashley Roberts---Thanks again, for your time, with the many questions that I had, prior to confirming my auto insurance policy. You're the BEST!!!!!!"

"Thank you Ashley for all your help. I appreciate you"

"Ellis is the best when it comes to insurance!Great guy,friendly,well respected and very professional.His team Ashley and Jeremy are definitely on point as well!Ashley helped me on the weekend on her off day to make sure I was covered.She professionally helped me to get a great rate and also helped my daughter too!I wanna thank her for her diligence and for going out of her way to make life easier for my family.State Farm needs more Ashleys' in the company especially on the weekends!It's hard to get hold of your agent directly during the weekend but Ellis and Ashley knocked it out the park for us!Thanks Ashley!!!!"

"I had the most wonderful experience with Mr. Ellis . He was very thorough and informative and helped me get what I needed done . I would highly recommend him because it’s hard to find an agent that takes a personal and in depth approach . ❤️"

"I recently had an accident after business hours. My EF Wester Insurance agent, Ellis Wester answered my call and gave me much needed advice."

"I had a great experience with Ms. Ashley and Mr. Ellis.
Ms. Ashley efficiently and very cordially guided me throughout the process of insuring our vehicles.
She was not tired or aggravated with all the questions I had.
I will definitely recommend them to others.
I wish them all the best!"

"I hate how other companies treat you as if you're a number, like you work for them. It is most refreshing to find finally find one with "a Soul." Ellis Wester and his team with State Farm, ( ask for Ashley) , were empathetic to my needs, very knowledgeable, and answered all my questions and concerns about my coverage needs & options. (On top of that, Ashley got me that "Yep-yep monthly rate" with Full Coverage.)

I truly appreciate how Mr. Wester gives quality services without losing the "Common touch" .

Thank you , Sir."

"Elijah is amazing! Gave the best advice and support. He even explained everything down to the T and even got me one of the best rates for my policies. Thanks Elijah for everything! Definitely will be sending my people your way💙"

"The State Farm office In Jonesboro, Georgia provides excellent customer service and Professionalism always willing to help.

Whenever I need any assistance with billing or have a question about insurance, I reach out to the Jonesboro office the Webster family is excellent! Thank you keep up the good work!!

ED"

"Quincy and Ellis Jr were very professional and knowledgeable for my particular needs. Guys thanks for the service."

"I love this office I can come in anytime and get all of my questions answered and I'm treated like family Quincy is so professional and helpful he has saved me money and the whole staff is exceptional"

"This office is really helpful and the staff is very friendly. They really walked me through some issues I was having step by step. They took the time to answer my questions and actually remembered me on a first name basis. I felt like I was calling my niece or nephew to help auntie understand how to navigate the website or digital stuff. Excellent team!!!"

"I know State Farm has many branches but this location is outstanding. Been here for many years and always had excellent customer service. The people are personal and professional. Great place for all your insurance coverage."